Glasgow GOC - thinkingspacesystems 01

Glasgow Operations Center case study


A new multi-function control center in Eastgate, Glasgow officially opened in February 2014, and links together the public space CCTV, Traffcom, the council’s resilience & safety team, and Police Scotland.

The center is responsible for keeping the city operational and safe for the Commonwealth Games this summer and beyond. It is currently the largest control center in the UK.


In January 2013, Glasgow City Council, beating competition from over 20 other councils, was awarded $33 million in funding from the Future Cities program. The aim of the program was to show how technology can be used to make life smarter, safer, and more sustainable.

The new control center, which was officially opened by councilor Gordon Matheson, leader of Glasgow City Council, in February 2014, formed part of the overall program.


Thinking Space worked with architects from IBI Group to design and install control room furniture to accommodate 24 operator positions in the new CCTV control center.

Each console was designed for the individual roles within the amalgamated control center, whether it be for traffic, emergency services, or security roles. Duty manager positions were also included in the design, to ensure optimum viewing of operations.


Every console was manufactured using the Core Assembly System, the latest aluminum build system developed by Thinking Space. In addition, an ergonomically designed workstation, desk pedestals, lockable cabinets, and underscript LED lighting was fitted to each console.

One console is height-adjustable to meet special physical requirements. Eighty five no. Novus monitor arms were provided to ensure that all operators were equipped with ergonomically positioned monitors.

Download Case Study

Watch our case study video...