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1. Consultation

Our process starts with you getting in touch with us. One of our sales specialists will contact you to arrange a consultation meeting, either by phone or in person.

Understanding your requirements

  • We work with you to understand the room use.
  • We look at the numbers, the roles, the responsiblities and the frequency of tasks undertaken by every individual in the control room.
  • We help you ascertain future applications.
  • We carry out a site survey by measuring the room, noting all apertures, existing equipment, foot traffic and building services (or provide your floor plan and dimensions and equipment list).
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2. Design

We offer a FREE design service to all clients, to help you understand the solutions proposed.

Our proposal

  • Our experienced design team provide high quality 2D dimension drawings using AutoCad Inventor. All drawings provide our proposal to improve your working environment with eye levels, viewing angles and ergonomic solutions.
  • We consider BS EN ISO 11064 ergonomic design of control rooms when taking your requirements and converting them to a design.
  • We provide 3D render drawings with four views to help visualise your control room.
  • We identify any additional accessories such as chairs, lighting and monitor mounts.
manufacturing detail

3. Manufacture

We manufacture all furniture from our UK headquarters or our Australian offices for these clients, using a highly skilled workforce who are experienced in furniture assembly and installation.

In safe hands

  • You will be assigned a Project Manager who will work with you throughout the manufacturing and fulfillment phases.
  • We complete a site survey prior to manufacture.
  • We provide manufacturing drawings for your approval prior to any work starting.
  • Colours and finishes can be chosen using our website configurator.
  • We offer all clients an opportunity to inspect the furniture (FAT) after assembly in the factory but before despatch, so there are no nasty surprises!
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4. Fulfillment

We provide worldwide delivery and installation of your furniture.

Hassle-free implementation

  • All furniture is easy to install should you wish to do so, with handy video tutorials also available.
  • We also offer an installation service using a team of experienced personnel, who are all familiar with working in typical control room environments.
  • We ensure your furniture is delivered on time and to your satisfaction..every time!

From the original contact with Thinking Space, I found the team proactive and supportive of the project. Not only did they take on board our requirements, but they asked critical questions and led the project team through the desk design process and room orientation providing a number of alternatives.

A project such as this required a close working relationship with not only the team at SLSNSW but the Project Manager/ builder and the AV and IT contractors. Thinking Space were conscious of our budget limits and time restraints and achieved both.

Now that the Centre has been operational for a month, the team are finding the design, ergonomics and sight lines work perfectly for our needs and the extended time frames the room is required to remain on high alert.

 

This is the second time we have worked with Thinking Space; previously we built a control room specifically for the Quarry Operations, however this project included bringing both the quarry and lime operations together to become more efficient and effective in the way the departments operate. We had a large store room that was to be converted, the idea / concept we had was to build as large a desk and media wall as possible as this gave room for expansion.Thinking Space visited site and worked with us on a few ideas before coming to the final design where full 2D and 3D drawings were created to really help visualise exactly how the control room would look. Thinking Space were very helpful on installation dates as we were on a very tight deadline and had a critical path to stick to. Finally the installers worked in a very professional manner to a high standard, they also worked with us to ensure everything was installed to meet our requirements. In summary I would highly recommend working with Thinking Space, they provide A+ service on all aspects from start to finish.
"Thinking Space Systems really listened to what it was we wanted to create in both look and feel. The design work was essential – we worked collaboratively to achieve the best room layout and design for the new training suite. There were great little touches, such as the propeller design on the panels and green LED lights under the consoles to help create a wow factor. Everyone’s been really impressed with the result. It was a pleasure to work with Thinking Space on this".
We really are pleased with the quality of service you have provided us from end to end...From sales to design, project management and installation everything has been delivered to quality standard and one your company should be proud of...I would have no hesitation to recommend you to anyone.

Aston University recently were lucky enough to work with Thinking Space in refurbishment works of the new Security Control room. Not an easy task when accommodating a room with so much technology, and to satisfy multiple end users. This was a complete redesign, with the focus on creating not only a user-friendly space, but a calm atmosphere essential when controlling emergency incidents. It is not always easy to achieve both function and design, but it has been achieved here. I’m confident we now have the base in which to serve our community, and a space our workforce can take pride in.

Thinking Space have delivered exceptional furniture solutions within our new control room. Each of our operators now has the chance to alter their own workspace easily for comfort. It is the attention to detail, with privacy screens, cable tunnels and height adjustability that have made all the difference now. The result is that staff are more engaged, focused and productive in this new healthy working environment.
Martin Raines
CCTV Operator | East Riding Council
“The Thinking Space team are professional and helpful. They explained all that was needed in a clear and precise way which made it easier to picture their vision of our new control room to us. I would highly recommend Thinking Space for your ARC control room furniture, it’s made such a difference to the wellbeing and productivity of our staff here”.
Kevin Suffolk
Protect-Us Monitoring
“From the outset, Thinking Space understood the brief from our team and the requirements for the business. This was evident in the concept designs and initial specifications they produced. In addition, Thinking Space responded to any issues raised in a timely manner.” “Throughout the whole process, Thinking Space gave us excellent advice, clear timelines, good communication, a competent workforce that undertook and delivered the project to a high standard and on time.” “The end users, our Monitoring Team are delighted with the finished Monitoring Operation working space and it is a pleasure to show this room off to our external visitors to our business who often respond with ‘wow’”.
Working with Jason from Thinking Space was a pleasure, he understood the project brief and engaged with the CCTV operators regarding their comfort and the usability of the desks. This ensured that the final desk arrangement, lighting configuration and monitor control was as required from day one. Going through a procurement process ensured we got the value for money and quality required, this was not an issue for Thinking Space, in what is a competitive market. Regarding fit out, Jason liaised with our CCTV installation team ensuring that final fit and positioning of the desk, monitor wall and ducting was right first time. Zero snags, well done and thank you.
Andy Bond
Chesterfield Borough Council / Control Room Manager
We approached Thinking Space with a basic plan to upgrade our control room and were impressed with the conceptual design and drawings they produced. The finished product is impressive too. Excellent build quality has accompanied a stylish, ergonomic and functional design. Lee and the team were always polite and professional. They readily assisted us and made the experience enjoyable. Since the upgrade our operators and other staff have all commented how much of an improvement the new control room is; especially around design, looks and functionality. Our revitalised control room is now a highly positive and productive working environment. Thanks Lee, we’re a genuinely happy customer.
“The team of specialists, particularly their Commercial Director, Paul Roberts, were so easy to talk to, I immediately felt at ease. I quickly understood their furniture solutions and knew that I could entrust them to deliver a modern, efficient control room to the timescales agreed”..... “It certainly has the wow factor now and I can’t thank all those involved enough for delivering the project so seamlessly by working as a team. I am so proud of this achievement, it is my legacy to Kew Gardens.”
John Deer
Security Manager | Royal Botanic Gardens, Kew
“The furniture is a big change from the previous furniture having been over 18 years old, and the effects it has had on staff and our operations have been noticed. The new furniture is modern, easy to maintain and has created a clean environment for staff that they can feel proud of. From initial consultation to installation, the process was smooth. Thinking Space staff were professional and worked efficiently to ensure the furniture was ready before the final move”
Andrew Webber
Hampshire County Council

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