Our process starts with you getting in touch with us. One of our sales specialists will contact you to arrange a consultation meeting, either by phone or in person.
Understanding your requirements
- We work with you to understand the room use.
- We look at the numbers, the roles, the responsibilities and the frequency of tasks undertaken by every individual in the control room.
- We help you ascertain future applications.
- We carry out a site survey by measuring the room, noting all apertures, existing equipment, foot traffic and building services (or provide your floor plan and dimensions and equipment list).
We offer a FREE design service to all clients, to help you understand the solutions proposed.
- Our experienced design team provide high quality 2D dimension drawings using AutoCad Inventor. All drawings provide our proposal to improve your working environment with eye levels, viewing angles and ergonomic solutions.
- We consider BS EN ISO 11064 ergonomic design of control rooms when taking your requirements and converting them to a design.
- We provide 3D render drawings with four views to help visualise your control room.
- We identify any additional accessories such as chairs, lighting and monitor mounts.
We manufacture all furniture from our UK headquarters or our Australian offices for these clients, using a highly skilled workforce who are experienced in furniture assembly and installation.
In safe hands
- You will be assigned a Project Manager who will work with you throughout the manufacturing and fulfillment phases.
- We complete a site survey prior to manufacture.
- We provide manufacturing drawings for your approval prior to any work starting.
- Colours and finishes can be chosen using our website configurator.
- We offer all clients an opportunity to inspect the furniture (FAT) after assembly in the factory but before despatch, so there are no nasty surprises!
We provide worldwide delivery and installation of your furniture.
- All furniture is easy to install should you wish to do so, with handy video tutorials also available.
- We also offer an installation service using a team of experienced personnel, who are all familiar with working in typical control room environments.
- We ensure your furniture is delivered on time and to your satisfaction..every time!
The IAA chose Thinking Space for the design and installation of its controller consoles for our new Air Traffic Control Tower at Dublin Airport because of the world-wide reputation and significant experience of Thinking Space in the field.
We required infrastructure which is not only state-of-the art but also able to provide our controllers with the best possible facilities to support their traffic management at this busy international airport, in particular as a new parallel runway was being constructed to service the growing demand for air traffic. The requirement for controllers to see all of the manoeuvring areas of the parallel runway as well as all the existing infrastructure. In addition, controllers also need to see the airspace in the environs of the runways and airport in general.
From the outset, Thinking Space embraced our overall requirements and quickly understood the operational concepts which drive our business,
Numerous consultation sessions took place between Thinking Space and our operational and technological experts and this iterative process resulted in prototype furniture being built. This was evaluated in tandem with the teams in both organisations and proposed modifications were swiftly made.
We found Thinking Space very easy to work with and they were responsive and flexible regarding our needs.
We have ended up with quality furniture, delivered and assembled in accordance with our specifications and we would consequently favourably consider Thinking Space for any future requirements.
From the original contact with Thinking Space, I found the team proactive and supportive of the project. Not only did they take on board our requirements, but they asked critical questions and led the project team through the desk design process and room orientation providing a number of alternatives.
A project such as this required a close working relationship with not only the team at SLSNSW but the Project Manager/ builder and the AV and IT contractors. Thinking Space were conscious of our budget limits and time restraints and achieved both.
Now that the Centre has been operational for a month, the team are finding the design, ergonomics and sight lines work perfectly for our needs and the extended time frames the room is required to remain on high alert.
This is the second time we have worked with Thinking Space; previously we built a control room specifically for the Quarry Operations, however this project included bringing both the quarry and lime operations together to become more efficient and effective in the way the departments operate. We had a large store room that was to be converted, the idea / concept we had was to build as large a desk and media wall as possible as this gave room for expansion.Thinking Space visited site and worked with us on a few ideas before coming to the final design where full 2D and 3D drawings were created to really help visualise exactly how the control room would look. Thinking Space were very helpful on installation dates as we were on a very tight deadline and had a critical path to stick to. Finally the installers worked in a very professional manner to a high standard, they also worked with us to ensure everything was installed to meet our requirements. In summary I would highly recommend working with Thinking Space, they provide A+ service on all aspects from start to finish.
"Thinking Space Systems really listened to what it was we wanted to create in both look and feel. The design work was essential – we worked collaboratively to achieve the best room layout and design for the new training suite. There were great little touches, such as the propeller design on the panels and green LED lights under the consoles to help create a wow factor. Everyone’s been really impressed with the result. It was a pleasure to work with Thinking Space on this".
We really are pleased with the quality of service you have provided us from end to end...From sales to design, project management and installation everything has been delivered to quality standard and one your company should be proud of...I would have no hesitation to recommend you to anyone.
Aston University recently were lucky enough to work with Thinking Space in refurbishment works of the new Security Control room. Not an easy task when accommodating a room with so much technology, and to satisfy multiple end users. This was a complete redesign, with the focus on creating not only a user-friendly space, but a calm atmosphere essential when controlling emergency incidents. It is not always easy to achieve both function and design, but it has been achieved here. I’m confident we now have the base in which to serve our community, and a space our workforce can take pride in.
Thinking Space have delivered exceptional furniture solutions within our new control room. Each of our operators now has the chance to alter their own workspace easily for comfort. It is the attention to detail, with privacy screens, cable tunnels and height adjustability that have made all the difference now. The result is that staff are more engaged, focused and productive in this new healthy working environment.
“The Thinking Space team are professional and helpful. They explained all that was needed in a clear and precise way which made it easier to picture their vision of our new control room to us. I would highly recommend Thinking Space for your ARC control room furniture, it’s made such a difference to the wellbeing and productivity of our staff here”.
“From the outset, Thinking Space understood the brief from our team and the requirements for the business. This was evident in the concept designs and initial specifications they produced. In addition, Thinking Space responded to any issues raised in a timely manner.” “Throughout the whole process, Thinking Space gave us excellent advice, clear timelines, good communication, a competent workforce that undertook and delivered the project to a high standard and on time.” “The end users, our Monitoring Team are delighted with the finished Monitoring Operation working space and it is a pleasure to show this room off to our external visitors to our business who often respond with ‘wow’”.
Working with Jason from Thinking Space was a pleasure, he understood the project brief and engaged with the CCTV operators regarding their comfort and the usability of the desks. This ensured that the final desk arrangement, lighting configuration and monitor control was as required from day one. Going through a procurement process ensured we got the value for money and quality required, this was not an issue for Thinking Space, in what is a competitive market. Regarding fit out, Jason liaised with our CCTV installation team ensuring that final fit and positioning of the desk, monitor wall and ducting was right first time. Zero snags, well done and thank you.
We approached Thinking Space with a basic plan to upgrade our control room and were impressed with the conceptual design and drawings they produced. The finished product is impressive too. Excellent build quality has accompanied a stylish, ergonomic and functional design. Lee and the team were always polite and professional. They readily assisted us and made the experience enjoyable. Since the upgrade our operators and other staff have all commented how much of an improvement the new control room is; especially around design, looks and functionality. Our revitalised control room is now a highly positive and productive working environment. Thanks Lee, we’re a genuinely happy customer.
“The team of specialists, particularly their Commercial Director, Paul Roberts, were so easy to talk to, I immediately felt at ease. I quickly understood their furniture solutions and knew that I could entrust them to deliver a modern, efficient control room to the timescales agreed”..... “It certainly has the wow factor now and I can’t thank all those involved enough for delivering the project so seamlessly by working as a team. I am so proud of this achievement, it is my legacy to Kew Gardens.”
Latest from the blog
A Greener Console
Did you know? In choosing Thinking Space for your control room furniture, you will be choosing a greener console for your control room, thanks to our design and range of environmentally friendly products. Sustainability Choosing a greener console will support sustainable practices by: - • Protecting the natural environment • Using non-hazardous materials • Reducing […]Read more
Piotr’s Double Whammy
This month, our Employee of the Month award and 10 year anniversary award gave one employee a double whammy! Designer Piotr received both awards, presented to him at our company meeting. The Employee of the Month award was awarded to Piotr for a number of reasons. Piotr has undertaken facemask testing for the CNC machine. […]Read more
Building a Healthier Control Room
Control rooms can be one of the most stressful environments to work in, and therefore it is crucial that organisations support the wellbeing of their operators. Now more than ever in this current climate, industries need to be building a healthier control room. A healthier control room not only creates a comfortable, calming environment but […]Read more
Celebrating International Women’s Day at Thinking Space
Our take on celebrating International Women’s Day at Thinking Space is to highlight the work of some of the women employed here and their aspirations for the year ahead. Tina Dawkins Back in days of just a handful of staff, Tina Dawkins was the first female to arrive on the scene. ‘I am now in […]Read more
Employee of the Month February 2021
Our Employee of the Month February 2021 has been awarded to a member of staff who covered the production team whilst other members were self-isolating. Trainee Project Manager Josh Glynn helped keep production moving by coming in and liaising between departments to ensure deadlines were met. Josh is currently training to become a Project Manager, […]Read more
Top Tips When Planning Your Control Room Upgrade
As experts in the control room furniture industry, we offer our top tips when planning your control room upgrade. We aim to help you consider and evaluate what your priorities are; what is important to your control room project, and what you can compromise on. But, let's take a step back first as we examine […]Read more
Employee of the Month January 2021
Our Employee of the Month January 2021 is another member of the team who has been recognised for sacrificing their weekends to meet the requirements of our customers. Project Manager Sam McStay has been given the EOTM accolade this month for going the extra mile by supporting the business to ensure project timescales were met. […]Read more
Employee of the Month December 2020
Our Employee of the Month December 2020 has been recognised for sacrificing is weekends and leave to attend to a customers site installation. Steve Jacobs has been given the EOTM accolade for going the extra mile, supporting the business when out of hours working was required. Due to the nature of our work, our customers […]Read more
Not one, but two
Not one, but two? It was Christmas Jumper Day at Thinking Space this year…twice! For the few staff working at the factory, they joined in the National Christmas Jumper Day to celebrate and bring some cheer to those who could not work from home. This also served as a ‘dry run’ for the following week, […]Read more
Our World of Events
The third and final slice of our Employee Focus series takes a look at our world of events. Our events calendar has always taken on a social tone. This started when Managing Director Wayne Palmer formed the company and invited the small team and their families for a picnic or a game of rounders on […]Read more
Company newsletter winter 2020
Our company newsletter Winter 2020 edition is now available to download, bringing you festive cheer in bundles. We've set the scene with a seasonal message from Managing Director Wayne Palmer, as he reflects on the year that will go down in history as the most challenging yet. Our newsletter then focuses on some of the […]Read more
The Culture Team – Who, What and How?
Our second helping in our Employee Focus series is now being served, as we take a look at the work of the Culture Team. Back in 2014, 10 employees got together and ran 2.6 miles each around the Broadlands Estate in the Romsey Relay Marathon, to raise money for Victim Support. Not only did we […]Read more